TERMS OF SERVICE

Effective Date: 08/2025

Welcome to Divine .925! By accessing or using our website (https://divine925.com), purchasing our products, or interacting with our services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our site.

1. Overview

Divine .925 is a California-based jewelry business specializing in sterling silver jewelry and lifestyle accessories. These Terms apply to all visitors, customers, and users of the website.

2. Eligibility

To use this website, you must be at least 18 years old or have permission from a parent or legal guardian. By using this site, you represent that you meet these requirements.

3. Products & Services

We make every effort to display products accurately, but cannot guarantee that images, descriptions, or pricing will be error-free. All items are subject to availability and may be modified or discontinued at any time without notice.

We offer:

  • Sterling silver jewelry

  • Custom design services

  • Jewelry polishing & engraving

  • Silver bullion & investment-grade coins (California only)

4. Ordering & Payment

All prices are listed in USD and are subject to change. We accept major credit cards, Shop Pay, and other available methods during checkout.

By placing an order, you:

  • Agree to provide current, complete, and accurate purchase information.

  • Authorize us to charge your selected payment method.

  • Understand that missed Shop Pay payments are subject to their terms and fees.

5. Shipping & Delivery

Orders are shipped using insured carriers. Shipping rates and delivery times vary based on location and selected shipping method. Divine .925 is not responsible for delays or damages caused during transit. Please allow processing time of 1–3 business days.

6. Returns & Exchanges

Please refer to our full Returns & Exchanges Policy for details.

  • Items eligible for return must be unused and in original condition.

  • Custom or personalized orders are final sale.

  • Returns must be initiated within 14 days of delivery.

  • If you purchased using Shop Pay Installments, return eligibility remains the same, but Shop Pay fees are non-refundable.

7. Warranty & Repairs

We offer a 60-day limited warranty against manufacturer defects on Divine .925 jewelry. Damage caused by wear, misuse, or unauthorized repairs is not covered.

8. Intellectual Property

All content on our website, including text, images, graphics, logos, and designs, is the property of Divine .925 or our licensors. You may not reproduce, modify, or use any content without written permission.

9. User Conduct

You agree not to:

  • Use the site for any unlawful or fraudulent purpose.

  • Interfere with the site’s security or operation.

  • Upload malicious software or spam.

10. Third-Party Services

Our store may link to third-party tools or sites (e.g., Shop Pay, Instagram). We are not responsible for the content or practices of these services. Use them at your own discretion.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

12. Limitation of Liability

Divine .925 shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of this site or our products.

13. Indemnification

You agree to indemnify and hold harmless Divine .925, its owners, affiliates, and employees from any claims arising out of your breach of these Terms.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site after changes constitutes your acceptance.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

16. Contact Us

For questions or concerns, please contact us at:

📧 divine925llc@gmail.com
📱 Instagram: @divine92.5
📍 Based in Northridge, CA